Tag Archives: Walk the Talk

Wait To Worry

I love the materials that the Walk the Talk group continues to churn out. This past week I received an email notice from them about a book called Attitude is Everything by Vicki Hitzges. Below is an excerpt from the … Continue reading

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180 Ways to Walk the Customer Service Talk

Who are your customers? How is your customer service? In my day job, I serve customers every day, some external and many internal. My monthly paycheck ultimately comes from my customers. My employer just handles the money. But I believe … Continue reading

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Sermons We See

I recently received a book called The Manager’s Communication Handbook created by Walk the Talk.  Only 48 pages long, it’s a wonderful book, especially for those in leadership positions.  In the handbook, I came across a beautiful, simple poem by … Continue reading

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